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Member Satisfaction Survey 2025

APTLD was established with the primary objectives of information sharing, promoting interest and developing skills in the Internet domain name space, and also representing members’ interests in dealing with other bodies. This survey is aimed at assessing whether these key objectives are being met, how members feel about the services they receive and areas APTLD can be improved. It is your opportunity to provide feedback to us as well as any suggestions for improvement.

Survey open to multiple responses from each member organisations.

Survey Close Date: 15th Feb 2026

Please note that the aggregated anonymised survey results will be made public on our Member Data site at data.aptld.org, and the outcomes will help the General Meeting (GM) shape the 2026 Work Plan.

1. Please select your organisation: *This question is required.

Please enter your organisation details

2. Please rate the below services (where applicable) in terms of value to you and/or your organisation

Space Cell	Excellent	Good	Average	Limited	No Value	NA
APTLD meetings	APTLD meetings: Excellent	APTLD meetings: Good	APTLD meetings: Average	APTLD meetings: Limited	APTLD meetings: No Value	APTLD meetings: NA
News/social media updates	News/social media updates: Excellent	News/social media updates: Good	News/social media updates: Average	News/social media updates: Limited	News/social media updates: No Value	News/social media updates: NA
Statistics / data portal (data.aptld.org)	Statistics / data portal (data.aptld.org): Excellent	Statistics / data portal (data.aptld.org): Good	Statistics / data portal (data.aptld.org): Average	Statistics / data portal (data.aptld.org): Limited	Statistics / data portal (data.aptld.org): No Value	Statistics / data portal (data.aptld.org): NA
Member surveys	Member surveys: Excellent	Member surveys: Good	Member surveys: Average	Member surveys: Limited	Member surveys: No Value	Member surveys: NA
Reports from conferences/forums	Reports from conferences/forums: Excellent	Reports from conferences/forums: Good	Reports from conferences/forums: Average	Reports from conferences/forums: Limited	Reports from conferences/forums: No Value	Reports from conferences/forums: NA
Webinars and training	Webinars and training: Excellent	Webinars and training: Good	Webinars and training: Average	Webinars and training: Limited	Webinars and training: No Value	Webinars and training: NA
APTLD Fellowships	APTLD Fellowships: Excellent	APTLD Fellowships: Good	APTLD Fellowships: Average	APTLD Fellowships: Limited	APTLD Fellowships: No Value	APTLD Fellowships: NA

3. Which services (where applicable) would you like to see further developed

4. Please provide comments on above questions (if any)

5. What other improvements or new services (where applicable) would you like to see?

6. Please rate the following in terms of level of importance to you or/and your organisation (drag and drop as importance) Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.

Capacity building (helping ccTLDs develop their skills).
A voice for member ccTLDs in other forum (ICANN, IGF etc).
Knowledge sharing through meetings, webinars and training.
Knowledge sharing through data (eg. member initiated surveys, statistics).
A resource of information on broader industry developments.

7. Please assess the following:

Space Cell	Excellent	Good	Satisfactory	Poor	Unsure/NA
APTLD staff in professionalism and development and delivery of services etc	APTLD staff in professionalism and development and delivery of services etc: Excellent	APTLD staff in professionalism and development and delivery of services etc: Good	APTLD staff in professionalism and development and delivery of services etc: Satisfactory	APTLD staff in professionalism and development and delivery of services etc: Poor	APTLD staff in professionalism and development and delivery of services etc: Unsure/NA
APTLD Board transparency in performing their duties	APTLD Board transparency in performing their duties: Excellent	APTLD Board transparency in performing their duties: Good	APTLD Board transparency in performing their duties: Satisfactory	APTLD Board transparency in performing their duties: Poor	APTLD Board transparency in performing their duties: Unsure/NA

8. How would you rate the overall value of your membership to APTLD over 2025

Please enter an 'other' value for this selection.

9. Any suggestions to how APTLD can improve:

10. E-mail This question requires a valid email address.