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2024 Forum Survey

Thank you for your help!

The questions in this survey will help us to understand how we can improve the forum so that it's a helpful and supportive space for everyone affected by MS. 

It should take around 10 minutes to complete.

How we use your data
We will use the anonymous information provided in this survey to better understand the experiences of people who use our services so that we can improve what we offer. Please do not give details which could identify you or someone else in the free text boxes. If you provide details in error, this will be deleted and in some cases, we would not be able to use your responses.                                                          

1. Is this your first time visiting the MS Society online community?
2. How often do you visit the forum?
2. Why did you visit the forum today?
3. Which of the following statements best describes you?
4. What do you like about the online forum? 
7. Do you agree or disagree with the following statements?
Space Cell Strongly agreeAgreeNeutralDisagreeStrongly disagreeI'm not sure
Visiting the online forum makes me feel less alone in my experiences
It’s difficult to find the information I need
I feel reassured that my experiences are normal when I visit the forum
The online forum is a safe and supportive space
We moderate the online forum to make sure it’s a safe and supportive space. We’d like to know how you feel about moderation at the moment and if we can do anything better. 
8. Do you agree or disagree with the following statements?
Space Cell AgreeDisagreeI'm not sure
I know how to contact the moderator if I see something concerning in the forum
I know how to report a post to the moderator if I’m concerned about it
I'd like to see the MS Society team reply to posts if they can help
I'd like the MS Society to share more with the online forum, for example letting us know about new information resources
I'm interested to hear more in the forum about what the MS Society are working on
10. Which of the following statements describe you? 
11. What type of MS do you have?
11. How long ago were you diagnosed as having MS by your neurologist?
11. How old are you?
12. Have you used any other MS Society services? Please tick
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