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MSE App - Audience 2024

Using the MSE App

1. What motivated you to start using the MoneySavingExpert mobile App? *This question is required.
2. On average, how often do you open the MSE App? *This question is required.
3. Which of the main areas of the MSE App do you use most regularly?
Select up to 3 *This question is required.
How satisfied are you with accessing the Weekly Money Tips Email in the app?
  *This question is required.
4. What financial activities do you do while using the MSE App?
Tick all that apply *This question is required.
5. When was the last time you received a notification from the MSE App?  *This question is required.
How satisfied are you with the notifications sent by the MSE App? *This question is required.
6. How satisfied are you with the MSE App? *This question is required.
8. How likely is it that you would recommend this app to a friend or colleague? *This question is required.
9. Have you already recommended the MSE App to a friend or colleague? *This question is required.
The next few questions are about your use of the MSE website
10. On average, how often do you visit the MSE website? *This question is required.
12. Do you receive the Weekly Money Tips Email from MoneySavingExpert in your inbox?
It usually arrives on a Tuesday evening or Wednesday morning *This question is required.
13. Do you typically open the Weekly Money Tips via your email inbox or the push notification sent to you?
The next questions are about your attitude to finance
14. I tend to spend money without thinking *This question is required.
15.

I often read the financial pages of the newspaper

*This question is required.
16.

I use my credit card to purchase products I wouldn’t otherwise be able to afford

*This question is required.
17.

I prefer to make my own mind up rather than consult others when it comes to financial decisions

*This question is required.
18.

I am no good at saving money

*This question is required.
19.

I use product and service reviews to make informed decisions about financial products or to save money

*This question is required.
20.

When I watch TV, I’m often using On Demand Services (Sky, Netflix, Amazon prime)

*This question is required.
21.

In a busy family household, technology helps me organise my time and my family life

*This question is required.
The last three questions are about who you are
22. How old are you?
(Optional – lets us see how responses vary between different groups.)
23. How do you describe your gender?
(Optional – lets us see how responses vary between different groups.)
24. Which option best describes your household income last year?
(Optional – lets us see how responses vary between different income brackets.)
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