Dear students,
with this survey, your opinion will contribute to the development, improvement and sharing of the Erasmus+ project entitled Professional Foreign Language Preparation of VET Students in Customer Service for Quality Tourism (ProTourism) 2021-1-BG01-KA220-VET-000024853.
Тhe aim of the project is to provide students in VET with solid, labor market relevant digital pedagogical materials, aligned with the highest standards of English language teaching. These materials complement and enrich the classes of vocational tourism school students who study a specialized language – English for their profession.
By creating the pedagogical materials, we are able to directly support the current challenges faced by students in vocational education and training in tourist sector and meet employers' demands for emphasis on specific areas of knowledge and skills such as customer service and communication.
ProTourism's pedagogical digital materials are a completely OPEN and FREE resource for anyone who wants to enrich their knowledge of customer service and communication and use pedagogical materials with a practical focus in a real working environment in professions of the tourism sector (chef, baker/pastry chef, caterer, bartender/waiter, hotel administrator/receptionist, animator, travel agents/tour guides), as well as for anyone who wants to use additional materials to master the B1 level of the European Language Framework.
Thank you for your cooperation,
ProTourism Project Team
Klett Bulgaria
The Association of Schools of Restaurant and Hotel Management in Bulgaria (AURH)
Publishing House Klett ltd Belgrade
Secondary Vocational School for Catering and Tourism Celje, Slovenia
Profil Klett d.o.o., Croatia