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Customer Satisfaction Long-term Absence Handling

* Required fields

3. Your Email: *This question is required. This question requires a valid email address.

7. How happy were you with the Clarification Support Team on a scale of 0 to 100, if 100% is "very happy"? In terms of overall Friendliness, competence, comprehensibility? *This question is required.

8. Copy of How happy were you with the Caremanagement Team on a scale of 0 to 100, if 100% is "very happy"? In terms of overall Friendliness, competence, comprehensibility?

9. If you have used the Caremanagement Team. On a scale of 0 to 10, how likely are you to recommend the Caremanagement Support to another Employee who would be in a similar situation like you?

	0	1	2	3	4	5	6	7	8	9	10
Not Likely	0	1	2	3	4	5	6	7	8	9	10	Very Likely

10. How was your experience with him or her? Is there anything we could share that is motivational? Or something that could be improved, in case you were not satisfied? *This question is required.

11. Help us to improve: How important are the following to you when you are looking of support?

Active prevention management

Efficient support during the clarification (LM)

Professional Care Management (CM)

Transparency

Personal consultation

Understandable language

Optimization of existing absence management