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Southern & Solent NHS Trust – Customer Satisfaction Survey - July 22

CitySprint would like to hear from Southern & Solent NHS Trust non-patient courier stakeholders on the service we are/have been providing since April 2020. We value all feedback and will use the insight gathered from this survey to improve our services to you.


1. Overall, how satisfied are you with the CitySprint courier service experience? *This question is required.
Very satisfiedSatisfiedAcceptableDissatisfied
2. Please rate the CitySprint driver on the following areas: *This question is required.
Space Cell Rate each attribute (1-5 stars)
On time
3. Have you used the courier helpdesk service? *This question is required.
Space Cell YesNo
By phone
By email
4. If yes, was your request, question or concern completely resolved?