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Survey on user feedback on web accessibility


The Web Accessibility Directive requires a feedback mechanism through which the users can inform the owners of public sector websites and mobile applications about accessibility issues. Feedback from users is important as it helps website owners to identify and address accessibility issues the users face.

In the EU funded project Users Power the Web Accessibility Directive (UPower) we are looking for best practices, to improve the feedback mechanisms. So that you can get better, actionable feedback from the users. We hope, you will help!

The project is carried out by Funka, the European Blind Union, TU Dortmund University and Synthesis. The European Disability Forum is an associated partner in the project. You can read more about the project here:

You are welcome to be anonymous when filling in the survey. However, if you would like to be involved in the project or want to get updates on the results, please provide your email address.

You can fill in the survey until 15 August 2022.

Thank you for contributing!

Following the EU’s data protection regulation (GDPR), you have rights we must fulfil when handling your personal data. You have the right to contact us if you want to receive the information we have about you, to make changes, or to ask that we delete your information. This can be done easily by contacting us at

Within the UPower project, we will do follow up interviews with some organisations responding this survey, to identify best practices. We will also organise workshops and events, where we would like to invite you. We will use your e-mail address for these purposes. This question requires a valid email address.
Please tell us the administrative level of your organisation.