Welcome to assess how customer value driven your organisation is!
Our mission is to help organisations grow their business by becoming more customer value driven and delivering more meaningful experiences to both customers and employees.
The following questionnaire is based on the critical four key areas of building a customer value driven organisation. As a result it generates and assesses the current maturity of the company in relation to customer-centricity.
The results are anonymisised and only used for providing your organization a complete picture on your maturity. Anonymised results may be used in benchmarking between industries, education and/or consultation purposes.
In summary, be open and honest when answering, in fact it's the only way to get a true picture and help your organisation succeed!