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900 Post-op Survey

900 N Michigan Surgical Center Post-Operative Survey

1. Please indicate your overall impression of your surgical experience at 900 N. Michigan Surgical Center. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
2. Pre-operative text messages were a helpful form of communication. *This question is required.
YesNoN/A
3. Pre-admissions survey was easy to complete. *This question is required.
YesNoN/A
4. Pre-admission phone call was clear and helpful. *This question is required.
YesNoN/A
5. Directions to the Surgery Center were accurate and easy to follow. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoorN/A
6. The anesthesiologist demonstrated courtesy and concern. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoorN/A
7. The reception staff greeted me promptly, in a professional and courteous manner. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
8. Billing and insurance information was clear: *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
9. I received personalized care with compassion, respect and concern for my privacy and physical comfort. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
10. My IV was placed in pre-op without trouble. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoorNot applicable
11. The surgeon demonstrated courtesy and concern. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
12. At the time of discharge, I was well informed about what to do in the next 24 hours. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
13. The written discharge instructions provided were easy to  understand. *This question is required.
ExcellentAbove AverageAverageBelow AveragePoor
14. The care I received was timely and I did not experience any lengthy delays. *This question is required.
YesNo
15. I was cared for in a safe and efficient manner. *This question is required.
TrueFalse
16. While I was at the facility, I saw the staff members and physicians wash their hands with soap and water or alcohol hand cleanser.
Space Cell
Yes
No
I do not recall
16. The nursing staff addressed my pain and it was sufficiently controlled at the time of discharge.
Space Cell
Yes
No
Not applicable
16. The nursing staff addressed my nausea, and it was sufficiently controlled at the time of discharge. *This question is required.