Phase A Exercise Evaluation Questionnaire for Tsunami Service Recipients (TSRs) of NEAMWave21

EVALUATION QUESTIONNAIRE FOR TSUNAMI SERVICE RECIPIENTS (TSRs)

This survey is a follow up to the NEAMWave21 Tsunami Exercise. You are requested to fill in the survey in your capacity as a Tsunami Service Recipient in Phase A of the NEAMWave21.

Your responses are very important in order to further evaluate the strengths and weaknesses of NEAMWave21 and the results will be used to further improve NEAMTWS and plan for future exercises.

Please note that all times should be provided in Universal Time in HH:MM:SS format, where applicable. Before providing the times be sure that your PC and fax machine had been synchronized prior to the exercise.

Note: Please, fill in this form for the evaluation of only one scenario at a time. If there are messages received from both TSPs in a joint scenario, or you participated in more than one scenario fill in separate evaluation forms for each. Thank you.

Country

Institution

What is the role of the Institution?

Select the scenario that you participated in and the TSP from which you received the messages

Provide the time stamps (the time “issued” in the header inside the message) of all the messages received through each communication technology (primary)

Space Cell	Email	Fax	GTS	SMS
Time Stamp	Time Stamp: Email	Time Stamp: Fax	Time Stamp: GTS	Time Stamp: SMS

Provide times of message delivery for each communication technology (time the messages are received)

Space Cell	Primary Email	Alternate Email	Primary Fax	Alternate Fax	GTS	SMS
#1 time stamp	#1 time stamp: Primary Email	#1 time stamp: Alternate Email	#1 time stamp: Primary Fax	#1 time stamp: Alternate Fax	#1 time stamp: GTS	#1 time stamp: SMS
#2 time stamp	#2 time stamp: Primary Email	#2 time stamp: Alternate Email	#2 time stamp: Primary Fax	#2 time stamp: Alternate Fax	#2 time stamp: GTS	#2 time stamp: SMS
#3 time stamp	#3 time stamp: Primary Email	#3 time stamp: Alternate Email	#3 time stamp: Primary Fax	#3 time stamp: Alternate Fax	#3 time stamp: GTS	#3 time stamp: SMS
#4 time stamp	#4 time stamp: Primary Email	#4 time stamp: Alternate Email	#4 time stamp: Primary Fax	#4 time stamp: Alternate Fax	#4 time stamp: GTS	#4 time stamp: SMS
#5 time stamp	#5 time stamp: Primary Email	#5 time stamp: Alternate Email	#5 time stamp: Primary Fax	#5 time stamp: Alternate Fax	#5 time stamp: GTS	#5 time stamp: SMS
#6 time stamp	#6 time stamp: Primary Email	#6 time stamp: Alternate Email	#6 time stamp: Primary Fax	#6 time stamp: Alternate Fax	#6 time stamp: GTS	#6 time stamp: SMS
#7 time stamp	#7 time stamp: Primary Email	#7 time stamp: Alternate Email	#7 time stamp: Primary Fax	#7 time stamp: Alternate Fax	#7 time stamp: GTS	#7 time stamp: SMS
#8 time stamp	#8 time stamp: Primary Email	#8 time stamp: Alternate Email	#8 time stamp: Primary Fax	#8 time stamp: Alternate Fax	#8 time stamp: GTS	#8 time stamp: SMS

1. Were the provider’s e-mail address, fax number, GTS header and SMS number as expected according to the TSPs official contact details for disseminating bulletins?

Select

If not, report the differences.

2. Were all the exercise alert messages (especially the header) via e-mail, fax, GTS and SMS complete as expected according to the manual?

Select

If not, report the differences.

3. Describe briefly the preparation made in your agency for the Exercise

4. In which way was the exercise useful for your agency? (confirmation of communication contacts and assessing of transmission delays, evaluating procedures and operational manuals, etc)

5. Have your institution/agency been contacted by media concerning the exercise before/during/after the exercise?

Select

Please provide brief information if applicable.

6. Is the information provided in the exercise alert message helpful for the decision-making process?

Select

Please, explain

7. Are you retransmitting the messages received from the TSP to another Agency?

Select

If yes, please specify which Agency?

8. By which communication means did you disseminate the tsunami warning messages received by the TSP?

9. Are there standard operating procedures available between your agency and your national CPA? if you are not a CPA.

Select

Please explain

10. Do you have any comments on the exercise, including the exercise manual, subscription form, exercise evaluation questionnaire and information received related to the exercise?

11. Do you have any suggestions for the next exercises?