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Northern Powergrid Digitalisation Strategy and Action Plan


Thanks for clicking through to take part in this research, being conducted on behalf of Northern Powergrid by Explain Research.

The aim of this exercise is to help Northern Powergrid (NPg) in developing their digitalisation strategy, which will outline the digital and data services they develop in the next few years. They have developed a set of 'user personas', which they have drafted to help outline the needs and challenges of the wide variety of users they expect to have.

In this online exercise, you will be introduced to these personas, and we need to understand your opinions on those relevant to you, ultimately to understand if they are realistic and fairly represent people who may need to use their services in the future. 

This is an independent market research survey conducted by Explain Research, following the Market Research Society code of conduct, on behalf of Northern Powergrid. 

If you require any further information about how we store or use your data please visit our website:

Thank you for participating and ensuring you have a voice in our engagement. 

Please leave your name below, then click through to the next page to begin.